Great hospital… great staff
Please see below a copy of a letter forward by me to Grafton Base Hospital.
John Rouse, Yamba
“I realise that so many people complain about the local health service but I want to also express my appreciation not only of the concerning care I received by the triage staff but also the exceptional medical consultation I received when I was admitted as an inpatient of Grafton Base Hospital.
On the 12th October I had to go the Emergency Department, at the Grafton Base Hospital.
Arrived at triage and the nurse in attendance had me through to emergency ward in five minutes; to be attended by Dr Alister Mc Innes. Nurse Fiona, Donna and two other nurses (which I apologise for not remember their names) the team work, professional, and care shown, not just to me but to all patients was commendable.
Late in the afternoon I was moved to the main ward, level 1 and again had the care of very organised and caring nurses Trish, Rick and five other nurses. Again I apologise for not remembering their names.
On Thursday evening, specialist Dr Alison Duchow made a bedside visit and had arranged for an operation for Friday afternoon. The team in theatre again was so professional and at ease to make you feel more relaxed.
Dr Alison Duchow is not only a great doctor, but has a very relaxed bedside manner. Dr Duchow plays a very special part with the nurses and other staff. I asked staff about her working relationship within the hospital. Not one staff member, office, nurses; cleaners, catering and orderly had anything but high praise for her professionalism and working manner with the hospital staff.
Dr Duchow referred me back to my GP in Yamba, Dr David Hope, to arrange for me to see another specialist in Lismore. Dr Hope within one hour had made the appointment with the specialist.
We had a phone call from specialist office confirming my appointment within the week with thanks to Dr Hope.
People of Grafton and Lower Clarence must feel comfortable knowing they have a great hospital and very professional medical personnel caring for their needs”.
Share this post
Now you’re here …… the Independent would like to ask for your support. The community is reading our paper more than ever and embracing the content we produce, but advertising revenues across the media as a whole, are falling. Unlike other news organizations we do not charge for our publication – so, to keep our community connected and deliver the local news to your door we would like to ask for your help..... to keep the Independent bringing you all the local community news takes a lot of time, hard work and people power, But we do it because we believe our presence matters – who else tells it how it is, where it is, and what it is.
If you like our journalism, if you like the community news, if you like our sports coverage we would love it if you could help fund it, our future may depend on it. For as little as $5, you can support the Independent – Thank you.